1. ORDER CONFIRMATION:
By accepting these terms and conditions, upon confirmation of the customer’s order, a written and binding agreement is entered between the customer and www.plnofficial.com. Once an order is completed, the customer will automatically receive a confirmation of the purchase. In case of errors or omissions in the order, we reserve the right not to send the product to the customer, and thereby cancel the order.

2. AGE RESTRICTIONS: At www.plnofficial.com, we require parental or guardian consent for any customers under the age of 18. Name and contact information of the person giving consent must be provided at checkout.

3. PAYMENT METHODS: www.plnofficialc.com accepts VISA/Dankort, VISA Electron, MasterCard, and American Express (please get in touch for any other payment options). If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to P.L.N., using SSL (Secure Socket Layer) through an encrypted connection that prevents any unknown and unauthorized sources from accessing customer information. www.plnofficial.com does not store customer credit card information after completing the transaction.All prices for EU-based customers include the Danish VAT. Prices are without shipping or other services that www.plnofficial.com may offer. P.L.N. reserves the right to change prices at any time. On www.plnofficial.com, prices are shown in the currencies of EUR.*Kindly note that local import charges such as customs duty and sales tax may occur, depending on the customer’s region and country. These charges are at the customer’s own expense.

4. LOCAL LEVIES/TAXES & DUTIES: Local charges (customs duty, sales tax, etc.) can occur depending on the customer’s region and local customs legislation. These charges are at the customer’s own expense.

5. RETURNS & SALE ITEMS P.L.N. aims to reduce unnecessary shipping for environmental reasons. We therefore encourage customers to carefully consider their purchase before placing an order. Returns Customers have the right to cancel their purchase within 14 calendar days from the date the item is received. To be eligible for a return: The item must be shipped back within 14 days of delivery A valid tracking number must be provided The item should be returned in its original packaging where possible Return shipping costs apply, as we do not include a return label. Returns sent after the 14-day period will be sent back to the customer. Once we receive the returned item, refunds will be processed within 14 days. P.L.N. reserves the right to withhold the refund until the item has been received and inspected. Items may be returned even if they have been tried on. However, the customer is responsible for any reduction in value caused by handling beyond what is necessary to check the product’s nature and fit.
Exchanges

If you wish to exchange an item, please place a new order and return the unwanted item in accordance with the return policy above.

Sale Items

Items purchased during a sale period are final sale and cannot be returned for a refund. During sale periods, P.L.N. may offer size exchanges (subject to availability) or a gift card instead of a refund. Refunds are not issued for sale items.

6. WARRANTY & REPAIRS: In case of a product having defect, please send an image of the defect to info@plnofficial.com.

7. SHIPPING: Our shipping partners handle all outbound shipments. Deliveries will be carried out by our partners for domestic and international orders. All orders are insured, and Track & Trace information is provided via SMS and/or email upon dispatch.Shipping times for regular service in Denmark are 1-3 business days, Europe 3-5 business days and 3-10 days for orders out of Europe. P.L.N. accepts no responsibility for delays in customs processes outside the EU. Please use our shipping times as a guide. Some countries may experience extended shipping times due to exceptional shipping requirements. Shipping costs will be added at the checkout and may vary from country to country and calculated based on product weight. Prices shown on www.plnofficial.com are added to the order during the checkout process. For any questions regarding shipping and costs please contact us at info@plnofficial.com. P.L.N. reserves the right to request additional shipping costs from the customer on orders for multiple items.

8. PRIVACY: www.plnofficial.com treats customer information with the utmost respect and integrity. No information will be disclosed to third parties. For any questions regarding privacy or data collection please contact info@plnofficial.com

9. COMPANY INFORMATION & SHIPPING/RETURN ADDRESS: www.plnofficial.com is the official online shop for P.L.N. (VAT: DK44098792) and is governed by Danish law and registered in Denmark

P.L.N.
Haraldsgade 30, st tv
2200 Copenhagen, DK

info@plnofficial.com